Frequently asked questions

May I provide my own fabric or must I purchase fabric from Design Services of Charlotte?

Yes, you may provide your own fabric. However, when purchasing fabric from other sources, inspect the fabric carefully as it is rolled from the bolt. We only guarantee fabric purchased from us to be free from flaws.

Does it matter if old fabric is not removed prior to re-upholstering a piece of furniture?
Do all upholstery and custom furniture companies operate the same way?
Can I design my own piece or get a custom piece created from a picture I found in a magazine?
What if I do not live in North Carolina and want a custom piece built for my home?
What is the difference between a piece I purchase at a “Designer Store” and the custom furniture you?
My fabric still looks good, but the cushions are weak and lack support. Do I need to re-upholster the entire sofa or chair just to freshen up the look of my pieces?
I have an old piece of furniture that belonged to my grandmother. Should I reupholster it or purchase new?